Caroline’s diverse background has had her working with nonprofits, city agencies and design firms on projects in the built environment. Prior to joining the Service Design Studio, Caroline was directing the Curb Your Litter project to connect businesses, schools and residents in Greenpoint, Brooklyn with resources to become stewards of their own neighborhood. While this seems like an odd connection to the word of service design, solving problems in the complex world of waste management has given her the ability to always keep an eye on the big picture. She has also worked at the Urban Design Forum, the Design Trust for Public Space, and No Longer Empty. Caroline is an AICP certified Urban Planner and the co-founder of the Arts + Culture Committee of the American Planning Association’s New York Metro Chapter. She received her M.Sc in Urban Planning from Columbia’s Graduate School of Architecture, Planning and Preservation, and a BA in Anthropology from Mount Holyoke College.

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