The Inclusive Service Design Workshop will bring together three important areas of design to challenge practitioners to think big and broad when it comes to meeting human needs.  It will not be your average, run-of-the-mill diversity in design or service design workshop. We focus on three areas – Accessibility, Multiculturalism, and Innovation of Experiences – and use tools like experience mapping to create enriching experiences for all, even if it means pushing beyond our own limits of knowledge and understanding.

Outcome(s): Participants in this workshop will learn how to be more expansive in their thinking and creativity, and will walk away with materials that will support them and their teams in weaving empathy and inclusivity into their design and product development.

What topics will be covered?

Accessibility, Multiculturalism, and Innovation of Experiences

What will the audience take away from this workshop?

Attendees will walk away with a service design toolkit that will provide a fresh perspective for how we might create enriching experiences for all, even if it means pushing beyond our own limits of knowledge and understanding.

Any requirements for attending?

No.