Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. Join us and see how the skills you already have can translate to this evolving design specialty. In this workshop, you’ll learn the basics of voice design and a repeatable process you can apply to the design of your own voice feature or skill.

What topics will be covered?

- A brief history of voice technology

- An overview of key terms and concepts specific to voice design

- A walkthrough of the specific design constraints you'll need to apply to your work

- Seven guidelines and best practices for successful voice design

- Design deliverables for voice interfaces

What exercises will be done?

1. Brainstorming: ideas for VUI skills or features
2. Constraints: Applying VUI design constraints to our brainstorm to identify the strongest candidates
3. Intent generation: For a specific skill, developing 1-2 intents with slots and sample utterances
4. Sample dialogs: Fleshing out your interactions with scriptwriting
5. Flows: Begin a flow based on your sample dialog.

What will the audience take away from this workshop?

Participants will walk away with an understanding of the history of voice design, the technology behind today’s natural language systems, a framework of constraints and guidelines for successful voice designs, and experience with the key deliverables generated during the voice design process.

Any requirements for attending?

Prior experience as a designer in some capacity is helpful, as we do assume basic familiarity with traditional design process and deliverables. No tools are required; the exercises are all conducted with analog materials that you can later apply with your tool of choice.