Ingrid lindberg ux 2014

Proven senior change management and customer strategy leader who creates sustainable and extensible culture change geared towards customer centricity. Ingrid has over 20 years of experience creating award winning customer strategies in financial services, retail, and healthcare. Ingrid is a creative thinker who finds fresh, interesting, and effective ways to increase customer satisfaction and build loyalty.

Specialties: Customer Experience, Customer Strategy, Change Management, Customer Service, Relationship Management, Customer Loyalty Expert

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