Cyd will cover the latest in web-based UX research, including the key principles, choosing the right tools from among the hundreds available, and when and how to roll your own methods. She’ll also provide hands-on training in remote techniques for qualitative user research, including remote usability testing, remote card sorting, recruiting, and other crafty tools and methods for remote studies. Depending on the number of attendees and speed of the conference internet, we’ll have chances for everyone to practice what we discuss. Laptops are required.