VIDEO: UX Week 2010 – Chris McCarthy & Christi Zuber
Don’t Forget the Humans!
About the presentation
Don’t Forget the Humans! This is the mantra in world of healthcare, and over and over again we hear that “patient-centered care” is the perfect desired state. But what about all those other humans in the system? What about the nurses, pharmacists, doctors, transporters and business people? | read more…
About Chris
Chris McCarthy is the Director of the Innovation Learning Network (ILN) and an Innovation Specialist with Kaiser Permanente’s Innovation Consultancy (IC). | read more…
About Christi
Christi Zuber is a nurse with a passion for design. She is the director of the Innovation Consultancy at Kaiser Permanente, a not-for-profit Integrated Delivery System providing healthcare for over 8.5 million people each year. | read more…
Transcripts
Click here to download the PDF transcript of this video
Click here to read the transcript of this video
Click here to view this video on YouTube with English captions

Transcripts provided by Verbalink
Tag your photos: uxweek2010 flickr.com
Location
Mission Bay Conference Center at UCSF
1675 Owens Street
San Francisco, CA 94105
Google map
Hotel Palomar San Francisco
12 4th Street
San Francisco, CA 94103
Google map
Hotel reservations

